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PRODUCTION

In stock merchandise ships at same day (1PM Eastern cut off time). For customs, once artwork is approved product will be put into production (5-15 business days). Custom orders must be faxed or emailed in. Rush orders are available for an additional fee only if production schedule allows.


PRE-PRODUCTION PROOFS

orders@pearsox.com, jg@pearsox.com


OVER-RUNS

Every possible effort is made in order to ship exact quantities. However, there is a 10% variance which will be considered complete and billable. A $15 dollar charge applies to orders requesting an exact quantity and purchase order must indicate as such.


FABRIC COLOR VARIATION

Due to color variation of dye lots, exact color matches of material are not guaranteed.


LAUNDERING

It is not recommended to dry socks.


ORDERS

Orders must be emailed, faxed or phoned in with account and purchase order number. Confirmation of faxed orders must be marked as such to avoid duplication. Pearsox is not responsible for duplication of orders that do not indicate confirmation.


Orders with faxed art work will not be scheduled into production until appropriate art work is received. Ship dates cannot be scheduled until clarification of order has been completed (if needed), artwork has been approved and additional charges (if any) have been accepted.

 

CANCELATIONS

No cancelations will be accepted unless approved by Pearsox. Once an order has been entered into production it cannot be cancelled.


CHANGES/CORRECTIONS

Changes to an order already in process may be made depending on the status of the order, providing the customer agrees to compensate for all costs ( If any) and agrees to additional production time (if necessary).


SIZING

Sizes are Adult, Intermediate, and Youth


ARTWORK

Color photographs in this catalog are approximate and may or may not be true to color representation of the actual product. To see actual fabric color, please order a sample or a swatch.


Submit artwork with clear, concise instructions. Art that is not a .jpeg may require additional charges and delay the production. Exact duplication of logos and type styles cannot be guaranteed. Unless otherwise requested, Pearsox will size art to best fit the decoration area.


Artwork submitted via E-mail must meet the following specifications; files should be under an attachment in JPEG format. PMG, BMP, filed can be used, preferably in high resolution, but JPEG art is preferred.  Vector files, Adobe Illustrator, and PDF Files will not be accepted.  Send artwork (as attachment) to orders@pearsox.com.


COPYRIGHT/TRADEMARK LAWS

Pearsox assumes when artwork is submitted for reproduction in producing an order the artwork was submitted in full compliance with the laws governing copyright, trademark, etc. Purchasers, by placing these orders, agree to hold Pearsox not liable for any damages and/ or costs arising under these laws as a consequence of our use of artwork.


SHIPPING

If no specific instructions are given, Pearsox will ship via UPS. Pearsox is not responsible for the delay of any freight carrier or for any damages occurring during transport.


DROP SHIPMENTS

Pearsox will ship to one location per order. No drop ship charges apply.





GENERAL INFO